THEY COME FROM MILES AND MILES
Expert Rug Cleaning Services: Today was such a great day; I spoke with this wonderful woman named Mrs. Stahl who resides in Key West. She found our site online and was very, very impressed. She asked all the right questions. Such as how long we’ve been in business, how long our turnaround time is, and what process we use for Expert Rug Cleaning Services. The answer to all of her questions was as follows; we’ve been in business for over 27 years and we try to return your rugs back within 3-5 business days and we use a 5 step hand washing process. No heavy machines, no harsh chemicals! We made sure to wash the back and the front and we even give special attention to the fringes.
She was a very kind and knowledgeable woman. She used to have her rugs cleaned in New Jersey in a plant that she trusted for years but since she relocated to Key West, she hadn’t been able to find the exact kind of services she needed. She knew how her rugs should be washed, but couldn’t find anyone who would actually do them by hand and without using heavy machinery or harsh chemicals. When she called me today, she was very ecstatic about coming to our plant to see us in action. I did tell her that we offered FREE estimates, pickup, and delivery services but she was firm on coming in to see our 5,000 square foot plant. We love it when customers come in to see us do what we do best. When they come in, they are assured of two things. One, we are very professional and highly trained. Two, your rugs are in a safe environment and they are not being outsourced to another company as most rug cleaners do. We keep our plant very, very clean so that you are secure and confident that your rugs are being handled by the best. If we kept our plant looking any cleaner, one customer said that “It would look like a hospital.” We find this to be a magnificent compliment. We now know that she will refer us to her friends, family, and coworkers.
Let me get back to Mrs. Stahl’s story. She decided that she will bring in her 20 rugs for rug cleaning and rug repair by mid-next week. I’m looking very forward to meeting her. She was such a pleasure to speak with over the phone that I couldn’t imagine not meeting her. She was one of my favorite callers from yesterday. If you’d like to come in any time and see us in action, we are here every weekday from 8:00 am to 5:30 pm. We always encourage new and established customers to come into the plant for a tour. Come in and enjoy a beverage while you get to view us in action. We are the source for your entire rug cleaning needs.