Oriental Rug Care classified as an essential business since 1986; we help fight against the spread of germs and viruses through cleaning, sanitizing, and disinfecting rugs. As residents of the Broward, Palm Beach, Miami County & Naples area, we are all experiencing different times. At #OrientalRugCare, we are affected too, and we genuinely want to help. Learn what the CDC recommends for cleaning your home and rug.
Bill at oriental rug care thank you for showing me your shop and thanks for donating the first of the items to my goodie bags to be delivered to your doors. Mouse pads and coasters are on their way!
I just dropped off my carpet to be cleaned and repaired. Although I was only in your shop for a brief time, I noted the following: The employees were busy, but very welcoming. You work as a team. Without having to be told, the woman who was hand sewing a carpet edge, brought several potential selections of fringe for me to consider. The person who initially laid my carpet on the floor was doing other tasks while waiting to assist you with whatever was to be done on my rug. The others in your shop were actively involved in work. The facility is clean and well organized. You were efficient and effective in presenting your assessment of what had to be done. I very much appreciate the reduced consideration in estimating the costs. Also thank you for the beautiful set of coasters. Sometimes in life, you just “luck out” in finding the right business and the right people. I feel fortunate to have found your business. I am already looking forward to seeing my restored and improved rug that has followed my family as we moved across the US. Today has been a good day. Respectfully,
We cannot say how very pleased were are with the quality of service and how beautiful our rugs turned out. We want to thank personally Ariela, Kamar, Isaiah and last but not least Omar! Each and everyone one of you are wonderful people that give a fine name/reputation to Orietntal Rug Care. It will be our pleasure and a way of thanking you by referring you company to friends and family. We give you the best...5 star rating!!!
Good morning Bambi…it has been wonderful dealing with you regarding the cleaning of my Bokhara rugs. You explained everything and made sure I was taken care of every step of the way. I couldn’t believe how wonderful they looked when they were delivered back to me…soft as butter and the color restored to their original beauty. The fringe on one of the smaller ones (which one of my cats unfortunately enjoyed chewing on) is finally white again was white again. David explained the cleaning process to me and it certainly works. The rugs were back on the floor in less than ten days. I will definitely be calling you again.
Good morning Bambi…it has been wonderful dealing with you regarding the cleaning of my Bokhara rugs. You explained everything and made sure I was taken care of every step of the way. I couldn’t believe how wonderful they looked when they were delivered back to me…soft as butter and the color restored to their original beauty. The fringe on one of the smaller ones (which one of my cats unfortunately enjoyed chewing on) is finally white again was white again. David explained the cleaning process to me and it certainly works. The rugs were back on the floor in less than ten days. I will definitely be calling you again.
Daisy R. has a gigantic smile on her face because she just got her rugs back. She has trusted us as her only professional carpet cleaners after we cleaned her rugs in 2011. Every 6-9 months she comes back for her regular rug cleaning maintenance. Although we offer free estimates, pick up and deliveries, Daisy prefers to bring her rugs in. Since they are of small size, it is very easy for her to just come by and let us take care of the rest. We enjoy her visits every time.
Daisy got one particular rug from an orphanage in Karachi, Pakistan and she has enjoyed it for over 37 years. She said that one reason this particular rug is so special to her is because it was the first rug she ever purchased from that country and also because it helped sponsor a good cause. She keeps this rug in one of her guest rooms to share with her company. When this rug first came to us for washing, it was very dull and hard. Once we finalized the 9 step hand washing process that we are exclusively known for, the rug was vibrant in color again. Not only is our customer service at Oriental Rug Care amazing, but the knowledge and experience that our technicians have is beyond words. We’d like to personally take the time to thank Daisy for her continued business and invite you to come in to our facility and see what all the hype is about.
I was very happy to be part of this call today. I spoke with this customer who was so pleased with our website that she decided to do more looking into our company and see what other services we offer. To her surprise, we were able to offer her full repair and restoration services for her rugs. She agreed to bring in her rugs and let us give her a FREE estimate for the wash and repair. When she came in to our 5,000 square foot plant, she was amazed at how clean it was and how organized we kept it. Because we want our customers to know that we care about their precious rugs as much as they do, we keep our plant looking beautiful so that there is no cause for distraction. Because Mrs. Castello was so pleased with our plant and services, she has recommended her sister and neighbor to Oriental Rug Care. Most of our customers come from word of mouth from previous customers, meaning that we have met their expectations and they had no problem giving out our name and number. Call us today for your FREE in home estimate; we are the source for all of your rug care needs.
I had no problem spending over $5,000 at Oriental Rug Care. I had numerous rugs cleaned at a great cost. I was a first time customer and by the time I got my rugs delivered, I knew I was going to be a lifetime customer. I was so happy with the several types of services I received. I was treated like royalty over the phone and when I met the technicians who came to pick up my rugs, I was treated like no other company had ever treated me. My concerns and questions were all explained carefully and to the fullest. I will recommend Oriental Rug Care to all of my friends and family. Because I own a chain of businesses, I know how valuable customer service and quality service is. I will continue to use this company for all of my rug cleaning needs. If you are looking for a reliable, honest and hardworking rug cleaning company, look no more. This is the only company you will ever need and want to call. They are the best! Thank you again ORC for your expertise, honesty, outstanding, high quality work! I will remain your customer for as long as I own my rugs. Thanks again.
Call Monday thru Friday 8:00 am – 5:00 pm. [ Call for After Hours] Saturday Service by Appointment, Sunday Closed
Thank you so much. I appreciate the great service you have been giving me. I'll let you know when the rugs can be delivered. This whole remodeling process is much worse than I ever could have imagined...dust everywhere, I'm so glad I sent the rugs out to you for cleaning. I'll have more to clean after the first of the new year. I'll either email you directly or call you. Thanks Gaytha.
So sorry that I didn't get back to you sooner. We cleaned these rugs right during a very hectic move, so I haven't had much chance to evaluate your service. We are, of course, extremely pleased with the service and look of our now beautiful rugs! They look new, as I remember them when we first purchased them. And your service, from everyone concerned, was great! Thank you again for taking such good care of our precious rugs!
You're services went above and beyond what I expected. I know that you were referred to us from our neighbor and he said your services were great, I think that was an understatement. Your services were extraordinary! My precious rugs no longer smell like pet pee-pee and I am no longer embarrassed to have guests over. Thank you very, very much!
The absolute best experience I have ever had with any rug cleaning company. I sent them two huge 10' x 8' rugs, damaged by a flood from the second floor bathroom. I was apprehensive to try them, because the last company I used destroyed a very expensive silk Persian, and refused to pay for it. Bill, the manager, invited me down to take a plant tour and meet the owner, Bill. They were both super nice guys and I could tell they were very proud of what they do. The plant was state of the art, and the crew was very professional. They even had a large repair room, where rugs were being refringed by hand. The best part is, my rugs look like it never happened. Thanks guys!!!
I am new to South Florida and I had these white wool rugs that my brother brought back from Turkey when he was on a military duty. Needless to say when I moved into my new place I wanted them to look new but my main concern was could they ever look nice again. My neighbor told me about oriental rug care so I brought my rugs there and I can say I am very happy I did. They look great front and back!
