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At Oriental Rug Care, our customers are our utmost priority. We look forward to meeting and speaking to new and previous customers daily. This afternoon I met a gentleman that moved from Kentucky to Florida by the name of Mr. Hallman. He stated to me that he had grown up around authentic “Southern Hospitality” and when he came into our plant, he said he felt that same hospitality as soon as he walked in. He was very comfortable and pleased with what he was experiencing. Mr. Hallman had just purchased a condo in South Florida from an 85-year-old woman. While cleaning out the condo, he came across six area rugs that he was told he could keep. Mr. Hallman wanted them cleaned professionally. He was told by a friend about us then called us for a quote over the phone. Since we can’t give an exact dollar amount quote by phone without seeing the actual piece, Mr. Hallman decided to bring in his rugs. To his surprise, he had some very nice pieces that were not only beautiful and unique but were valuable. He was very happy that he didn’t call just any Oriental Rug Cleaning Palm Beach Company to go out to the condo and steam clean his pieces. That would have been an enormous faux pas since some rug cleaning companies claim that you can clean your Oriental Rugs with just a normal steam cleaning. (Read our blog about Wet & Jet …. what a story!)
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He was a first-time carpet owner so he didn’t know that there was more to cleaning a rug other than just washing it. Mr. Hallman was very thrilled to learn that we partake in a (5) Five-step hand washing process which more information is also available online at Oriental Rug Care, These are the five steps we undertake just briefly broken down for your understanding. First, we do a complete dusting, then a complete wash. We always do a soft water rinse. After the wash and rinse process is the drying process and finally, a complete rug fringe cleaning. To see this five-step process live, please visit our fully accessible website at Oriental Rug Cleaning Again; this was just a brief overview of the process.
Each rug is unique and we tailor the cleaning process to achieve total restoration and complete customer satisfaction. We are very content with our customers and always welcome new business.
We always want our customers to feel acknowledged and appreciated, therefore we always have special offers and discounts for previous customers as well as great offers and discounts for our new customers. We would enjoy blogging about your unique story one day and we invite you to come to visit our 5,000 square foot plant. At Oriental Rug Care we are more than just your average rug cleaning plant, we are the best rug cleaning plant in all of South Florida. We are a company with a strict code of ethics and we can also teach you about the origin, quality, and construction of your Oriental Rug or any rug you may have questions about. We offer full Rug Repair and Restoration Service on-site. Don’t overlook the fact that we also offer free estimates, pickups, and deliveries. Thank you again to Mr. Hallman for the compliment. We look forward to seeing the look of contentment on your face when you get your rugs back.